Insights

Profit hides in the details.

Field notes on the categories where multi-unit restaurant margin actually leaks — written for the CFO and COO who have to defend the numbers internally.

Payments6 min read

How multi-unit restaurants overpay 60 to 80 bps on card processing

Most multi-unit restaurant operators pay 60 to 80 basis points more than necessary on card volume. Where the spread hides, how to audit a merchant statement, and what it is worth per unit.

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Food cost5 min read

GPO food cost programs: how to tell real basis points from volume theater

How to evaluate a group purchasing organization for a multi-unit restaurant: landed cost, deviated pricing, rebate transparency, and the contract language that determines whether savings are real.

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Benefits5 min read

Section 125 plans: the rare item that helps the employer and the employee

How Section 125 cafeteria plan structures reduce employer payroll tax while increasing hourly employee take-home pay in multi-unit restaurants — and what to diligence before rolling one out.

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Delivery4 min read

Delivery dispute recovery: 6% of delivery sales, and 60% of it winnable

Marketplace disputes typically run about 6% of delivery sales for multi-unit restaurants, and roughly 60% are won when they are actually worked. How to build the recovery workflow.

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